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Showing 2 results for بیماران بستری

Mis Tahmineh Salehian, Mis Faranak Safdari Dah Cheshmeh, Mis Arezoo Pirak,
Volume 7, Issue 2 (11-2010)
Abstract

  Background and Objective : Patients’ satisfaction is an important criterion which can be a good scale to measure and evaluate medical services quality, and can give us some information about fulfillment of patients’ needs expectations and wishes .We conducted this study to investigate the patients’ satisfaction from medical and nursing services.

  Material and Methods: In this descriptive and cross- sectional study, the data was collected by a questionnaire including two sections of demographic data and satisfaction level from medical and Nursing services.The subjects are 200 patients selected by easy sampling method, at the time of discharge from hospital. Satisfaction level was measured by likert scale. The data was analyzed using descriptive statistics and chi-square.

  Results: The findings show that the patients are satisfied (41%), almost satisfied (21.5%) and unsatisfied (37.5%) from medical services. About satisfaction from nursing services, 57% of the patients were satisfied, 16.5% of them almost and 26.5% rarely satisfied. There was significant relation between variables such as sex, age, education degree and having insurance and satisfaction from medical and nursing services.

  Conclusion : The highest percentage of unsatisfied patients was related to lack of giving information by physicians about the disease and Nursing interventions measures. Interaction behavior between medical staff and patient has an effective impact on patients’ recovery and increase patients’ satisfaction therefore, the necessary measures should be taken to improve communication between patient and physician.


Shiva Pejmankhah, Sheida Pejmankhah, Dr Hamid Alavi Majd,
Volume 10, Issue 1 (4-2013)
Abstract

Background and Objective: Nurses should be so determined and competent that, in the dynamic and changing conditions of the patients, they could use their technical skills and professional knowledge to make a rigorous clinical judgment about the patient's health status. Accordingly, a study was conducted to assess the health status of patients and nurses in the hospitals affiliated  with  the social security organization in Tehran, Iran.

Material and Methods: This descriptive – analytical study was conducted  on 96 nurses working in ­medical-surgical and emergency wards of the hospitals affiliated with Social Security Organization in Tehran. The instrument was a questionnaire including two parts of demographic data and 11 questions for assessing nurses' performance. To analyze the data, we useddescriptive and inferential statistics.

Results: The mean age is 7.15 ± 32.8 and  75% of the patients are females. Their (53.1%) work of experience is between 73-96 months and their (52.1%) performance is observed poor. There is significant correlation between nurses' performance and variables such as gender, age, marital status, work experience and ward of hospital.

Conclusion: Because of low performance of the nurses, it is important for nurses to assess the  health status of patients , the same as physicians using screening forms on the file of patients.



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