Background and Objective : Patients’ satisfaction is an important criterion which can be a good scale to measure and evaluate medical services quality, and can give us some information about fulfillment of patients’ needs expectations and wishes .We conducted this study to investigate the patients’ satisfaction from medical and nursing services.

  Material and Methods: In this descriptive and cross- sectional study, the data was collected by a questionnaire including two sections of demographic data and satisfaction level from medical and Nursing services.The subjects are 200 patients selected by easy sampling method, at the time of discharge from hospital. Satisfaction level was measured by likert scale. The data was analyzed using descriptive statistics and chi-square.

  Results: The findings show that the patients are satisfied (41%), almost satisfied (21.5%) and unsatisfied (37.5%) from medical services. About satisfaction from nursing services, 57% of the patients were satisfied, 16.5% of them almost and 26.5% rarely satisfied. There was significant relation between variables such as sex, age, education degree and having insurance and satisfaction from medical and nursing services.

  Conclusion : The highest percentage of unsatisfied patients was related to lack of giving information by physicians about the disease and Nursing interventions measures. Interaction behavior between medical staff and patient has an effective impact on patients’ recovery and increase patients’ satisfaction therefore, the necessary measures should be taken to improve communication between patient and physician.

  Background and Objective: Mother’s satisfaction of childbirth is considered as an important criterion of maternal care quality and it has an effect on mental health of family and community, and Mother's mood is significant in the outcome of labor.­ ­The parturient supported by significant others has less anxiety, experience of safe childbirth and ­ adequate satisfaction . Thus, we ­aimed at assessing the effect of the presence of an attendant on satisfaction, anxiety and labor pain of primiparae referring to Hajar Hospital in Shahre Kurd, 2010.

  Material and Methods: ­ This pre-experimental study was conducted on 60 primiparous women, referring to Hajar Hospital in Shahre Kurd (2010), who were divided into equal experimental and control groups. ­The parturients of ­ both groups received common cares, while those of experimental group were allowed to be with an attendant.­ Using a check list, we assessed the level of anxiety, labor pain, newborn's first- minute apgar , the onset of breastfeeding and ­childbirth satisfaction from beginning to end of labor, and analyzed the data by­ SPSS-­16 software, using t-tests and Chi-square.

  Results:­ Our findings show that ­the support given by an attendant during childbirth significantly decrease the level of anxiety, early start of breastfeeding and increased mother's satisfaction of childbirth(p<0/05). There is ­no significant difference between two groups on length of active phase, ­ duration of second phase of childbirth and apgar of the first minute.

  Conclusion:­ ­ According to results, we conclude that being an attendant near parturient can bring about childbirth satisfaction , decreased anxiety, and early start of breastfeeding.

  Key words: Attendant, Delivery process , Anxiety, Satisfaction